Community Guidelines
Our platform is built on trust between clinicians, clinics, and patients. These guidelines help everyone participate in a way that is honest, respectful, and genuinely helpful.
Last updated: July 2026
Who2See is a professional referral network for physical therapists, clinics, and patients. All users — whether leaving a review, endorsing a colleague, or building a referral list — are expected to act with integrity. These guidelines apply to all content created on the platform.
Good Faith & Accuracy
Experiences may vary. While we verify professional credentials and work to confirm the information shared here, Who2See runs on good faith and depends on accurate, honest reporting from clinics, companies, providers, and patients. Listings, availability, and reviews reflect what these parties tell us — please confirm details directly with a clinic before relying on them.
Leaving Honest Reviews
- Only review clinics or providers you have personally visited or received a direct referral from.
- Base your rating on your genuine experience — star ratings and written reviews must reflect reality.
- Word-of-mouth reviews are allowed but should be clearly indicated as such.
- Do not leave reviews in exchange for incentives, discounts, or compensation.
- One review per clinic or provider per user. Duplicate or coordinated reviews will be removed.
Provider Peer Endorsements
- Highest Recommendations are reserved for colleagues you have personally worked with or directly observed.
- Do not use peer ratings to manipulate rankings or target competitors.
- Your Top Endorsement may only be given to one clinic or provider at a time.
- Endorsing in exchange for a reciprocal endorsement is a conflict of interest and is not allowed.
- Ratings are semi-private — your name is not shown, but your association may be visible to admins.
Written Content Standards
- Keep reviews and notes professional and respectful — no personal attacks or defamatory language.
- Do not include other people's private health information (PHI) in your reviews.
- Avoid mentioning specific medical diagnoses, procedures, or insurance disputes in public reviews.
- Spam, promotional content, or links to external services are not allowed in reviews or referral entries.
- Reviews not written in English may be translated into the platform's primary language.
Building a Healthy Network
- Referral lists are a professional resource — include contacts you genuinely recommend to patients.
- Keep contact details accurate and up to date. Outdated referrals harm patient care.
- When sharing a referral list publicly, ensure all contacts are aware they may be listed.
- Do not add competitors or individuals without a professional basis for the referral.
- Inviting colleagues to join the platform should be done respectfully and without pressure.
Prohibited Behavior
- Impersonating another clinician, clinic, or patient is strictly prohibited.
- Creating fake accounts or bot accounts to boost ratings will result in immediate removal.
- Harassment of other providers, patients, or platform staff will not be tolerated.
- Sharing another user's personal information without consent is a violation of privacy policy.
- Attempting to manipulate search rankings or leaderboard positions through artificial means.
Enforcement & Appeals
- Violations may result in content removal, account suspension, or permanent ban depending on severity.
- Reported content is reviewed by our moderation team within 5 business days.
- If your content was removed in error, contact support with a description of the situation.
- Repeated minor violations will be treated as a serious violation after the third occurrence.
- We reserve the right to update these guidelines as the platform grows — users will be notified of major changes.
Questions about these guidelines? Contact support